Privacy Policy

Last Updated: January 1, 2026

1. Information We Collect

We collect the following types of personal information:

• Contact Information: Name, email address, phone number, WhatsApp number
• Travel Details: Travel dates, destination preferences, number of travelers, special requirements
• Payment Information: Bank transfer details or UPI IDs (we do not store card information)
• Identity Documents: Government-issued ID copies when required for permits or bookings
• Usage Data: Browser type, IP address, pages visited, and device information collected automatically

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing and confirming travel bookings
• Communicating booking confirmations, itineraries, and updates
• Providing customer support before, during, and after your trip
• Sending promotional offers or travel updates (you may opt out at any time)
• Complying with legal obligations and government permit requirements
• Improving our website and services based on usage patterns

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only with:

• Service Providers: Hotels, transport operators, local guides, and other partners necessary to deliver your booked services
• Government Authorities: When required by law, court order, or for permit/visa applications
• Payment Processors: Only to the extent necessary to complete transactions

All third parties are required to maintain confidentiality and use your information only for the intended purpose.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption on all data transmissions
• Restricted access to personal data on a need-to-know basis
• Regular security reviews of our systems

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: To understand how visitors use our website (e.g., Google Analytics)
• Preference Cookies: To remember your settings (e.g., dark/light mode)

You can disable cookies through your browser settings, though this may affect website functionality.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data (subject to legal obligations)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at cmtc@onlinetourpackage.com.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are typically retained for 5 years. You may request earlier deletion subject to our legal obligations.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us